- #Cannot real aol mail in aol desktop gold software install
- #Cannot real aol mail in aol desktop gold software software
#Cannot real aol mail in aol desktop gold software software
And when you tell AOL that, the software will stop working. You can decide you don’t want to pay for this new software before you get charged.
The one that reads, “To avoid being charged the recurring subscription fee, simply cancel before the free-trial period ends.” This means exactly what it says.
Now I called AOL customer support, and after waiting about 20 minutes for a representative, I asked about that little asterisked statement at the bottom of the email. You must have an existing AOL account and (at some point) you’ll have to provide your credit card for the monthly $4.99 charge. It should not be too difficult, but I’m going to cover the available options – and there are only three.įirst, you can opt to sign up to receive the new AOL Desktop Gold software. If there ever was a time to break free of the AOL desktop software, it is now.
#Cannot real aol mail in aol desktop gold software install
I am going to recommend that you DO NOT install this software unless you want the headache(s) of dealing with it. And, because you are a paying customer, you’ll have access to their tech support (definitely not US-based). They will be encrypting the emails that are saved on your hard drive so that no one will be able to read them, thus providing you with more protection. I’m not certain what they were thinking – other than asking hundreds of thousands of older adults for $4.99 a month to be able to send and receive emails – but for those of you who have not paid anything for AOL for years, this is a pretty drastic change.ĪOL is saying that because they will now offer two-step verification, your AOL account will be more secure. It functions poorly, doesn’t address the needs of most users, and is subject to frequent crashes and computer freezes despite the (supposedly) frequent updates from AOL. I had not heard of this before now, so I did some research.įrom what I have read in a variety of online forums, this software is a complete travesty. Thanks to one of my clients for forwarding this email to my attention. You may have received – or in all likelihood will receive – an email from AOL that reads, in part:
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